Adding a patient to a waiting list

You can manually add a patient to any waiting list, except waiting lists for procedures. You can do this at any point during a patient's episode of care.

1. Open the patient's record.

   • From  Outpatients > Patient Detail, search for the patient.

   • From  Inpatients > Patient Detail, search for the patient.

     Read more about searching for a patient

2. From Patient Detail > Patient admin > Show pathways > WL, select +.

3. Select Add to Waiting List.

4. Select a referral.

5. From Choose Waiting List, select the waiting list you are adding the patient to.

   A form appears. What appears in the form depends on your organisation.

6. Complete the form, including all mandatory fields.

   Mandatory fields are marked .

   Select fields to edit them.

7. Select Add to Waiting List.

8. Select a correspondence option to change who the letters are sent to.

   To not send the letters, select None.

   The options you see depend on your organisation.

9. Select Click to preview letters.

   The letters appear in your organisation's PDF viewer.

   A list of letters appears on the right. This shows the recipient of each letter and how the letter is delivered. For example, 'GP - MESH' or 'Patient - Manual print'. To view a letter, select view.

   You can also see information about the patient's preferred method of receiving letters, and preferred letter format.

10. Depending on your permissions, if Nervecentre is sending a patient's letter by the patient's preferred delivery method, by Docmail, or by email, you can choose to manually print and send the letter instead.

    To manually print and send a patient's letter, select Prevent sending of this letter, I will manually print it instead.
    

11. Select Send.

You must list a procedure before you can add a patient to a waiting list for that procedure.

Read about listing a procedure

To add a patient to a waiting list:

1. Open the patient's record.

   • From  Inpatients, select Patient List > double-click on a patient's name > Patient Detail.

   • From  Outpatients, select Clinic List > double-click on a patient's name > Patient Detail.

2. From Patient Detail > Patient admin > Show pathways > Procedures > Scheduled and Waiting List Procedures, find a procedure with the status 'Procedure listed, add to waiting list'.

3. Select the procedure.

4. Select Add to Waiting List.

5. From Choose Waiting List, select the waiting list you are adding the patient to.

   A form appears. What appears in the form depends on your organisation.

6. Complete the form, including all mandatory fields.

   Mandatory fields are marked .

   Select fields to edit them.

7. Select Add to Waiting List.

8. Select a correspondence option to change who the letters are sent to.

   To not send the letters, select None.

   The options you see depend on your organisation.

9. Select Click to preview letters.

   The letters appear in your organisation's PDF viewer.

   A list of letters appears on the right. This shows the recipient of each letter and how the letter is delivered. For example, 'GP - MESH' or 'Patient - Manual print'. To view a letter, select view.

   You can also see information about the patient's preferred method of receiving letters, and preferred letter format.

10. Depending on your permissions, if Nervecentre is sending a patient's letter by the patient's preferred delivery method, by Docmail, or by email, you can choose to manually print and send the letter instead.

    To manually print and send a patient's letter, select Prevent sending of this letter, I will manually print it instead.
    

11. Select Send.

The procedure is added to the waiting list. You can view the waiting list entry from Patient Detail > Patient admin > Show pathways > WL > Active Waiting List Entries.